FAQ

What is our sustainable product strategy?

Starting from the production phase of all the products we offer to customer, we focus primarily on timeless design and seasonless clothing in all processes. "Out of date" concepts are never an issue for Women & Women designs.
Fashion designers with higher education in design know customer expectations and design timeless pieces for needs.

Sustainability in Production

Protecting nature, adding value to the geography we live in and what we cannot reach is the sustainability mission of Women & Women. We use zero waste and up-recycling strategies in the production process and we do not leave our wastes to the nature, we obtain products with high added value.

Sustainability in Design

We advocate timeless, seasonless fashion. We maintain the timeless line with pieces that are easy to combine and make a difference in our collections against fast fashion trends.

Where are Women & Women products manufactured?

100% of our products are produced in Turkey. Women & Women has been established as a social enterprise since its foundation: the design, production, brand management and marketing business segments consist entirely of women's ecosystem. As we cooperate with professional textile manufacturers during the production process, we also include periodic or full-time women producers with disabilities who want to work from home.

Cancel & Return Policy

Please contact [email protected] to notify us of your return and we will give the instructions on how to return your merchandise. Please allow 3-5 days for processing. You can send your returns to: Women&Women Mithatpasa Caddesi Onur Mahallesi Manolya Sokak No:53/C Balcova İzmir TURKEY

The consumer must submit its request to cancel the order within 7 days via fax, telephone or e-mail to the Seller and the product in question must be unused within scope of the Distant Sale Contract provisions. Return policy of the Seller within scope of withdrawal right is stated on the Distant Sales Contract.

Do I pay shipping costs of my exchange and return transactions?

You are responsible for the return and exchange shipping costs.

Within how many days can I exchange and return my purchase?

After you submit your request to cancel the order within 7days, you can exchange or return within 15 days from the delivery date of the items to the customer.

How long does it take the return my money?

When an order is cancelled or returned your money will be refunded within 7 to 10 business days after the returned products are received.

Do you give distributorship?

We aim to reach the end consumers under the name of Franchise, distributership, Pop-Up Stores, Retailer sale or Wholesale. For whole sales or international sales applications in different countries, please send a detailed mail to [email protected]

At which points do you have sales in Turkey?

We serve to customers with more than 50 sales points in Turkey and our online store. As Women & Women, our own store is located only in Alaçatı and Yalıkavak.
Since our sales points vary periodically, if you send us your location information on Instagram or by e-mail, you will be guided correctly.

How many stores do you have abroad?

Our sales are carried out internationally at 7 region. We sell online with free delivery all over the world.
Since our sales points vary periodically, if you send us your location information on Instagram or by e-mail, you will be guided correctly.